Case Study Details

Custom Web Application

Focus

Creation of a web application to modernise and streamline creation and management of purchase orders and client services, integrated across multiple systems.

Approach

The project began with mapping out design and architecture to streamline the existing process that involved handwritten forms, manual interactions with applications, and ad hoc sharing and storage of information, files and data across multiple systems.

Kuaba then developed and deployed a fully functional web application to connect multiple systems and handle all components of the process. The app includes interactive web forms, with the ability to review, approve, update and renew purchase orders and services.

These core workflows are complemented by automated document generation, scheduling, accounting, administration and data download functions.

Kuaba also created and linked a unified database and automated email service. These are integrated with the client's CRM, accounting service, external APIs and a role-based-access system..

Outcome

• Drastically increased speed and accuracy of document and record creation, resulting in a saving of 90% of management time spent on these activities
• Increased capacity allowing employees to focus on value adding activities
• Provided enhanced governance across the organisation
• Enablement of data driven decision making
• Removal of paper-based processes